Henry Ford Health Systems in Detroit, MI notified patients of a possible security breach this week after a laptop was stolen out of an unlocked medical office on September 24th. Hospital representatives said although the password was protected, there is a possibility some personal patient information could be at risk.

The laptop contained patient information related to prostate services received between 1997 and 2008 and included some but not all of the following information: Patient name, medical record number, date of birth, mailing and e-mail addresses, telephone number, treatment and doctor visits. No Social Security numbers or health insurance information were stored on the laptop.

So, what does this have to do with my business?

Hospitals and medical offices are not the only organizations exposed to this type of loss. When you consider the massive exchange of data with portable devices like smart phones and laptops, and easily assessable web-hosted data systems and servers, there is a ton of data being transmitted through cyberspace. Throw technically sophisticated computer hackers into the mix and a whole new recipe of liability for your organization comes into focus- Cyber Liability.

Although you may have a general liability insurance policy to protect for company from bodily injury or property damage claims, traditional liability policies do not address internet exposures and the risks involved with internet business. That is why you must consider Cyber Liability Insurance. Cyber liability insurance policies can include:

• Coverage for any negligent act, error or omission by an insured that results in the improper dissemination of nonpublic personal information due to the unauthorized access or unauthorized use of an insured’s computer system.
• Coverage for any negligent act, error or omission by an insured resulting in the unauthorized access or unauthorized use of the computer system
• Coverage for any negligent act, error or omission resulting in the wrongful publication, defamation, slander or libel, product disparagement or other tort related to disparagement or harm to the reputation or character of any person or organization in an insureds Electronic Content or Advertising

Hospital or not, your business may be exposed to cyber liability claims if you do any business on the internet, or in this case, use portable devices like smart phones and laptops to conduct business.

–JK

The internet has changed the world over the past 15+ years. Almost daily, I am amazed about some cool new website or program that comes along which affects the way we do things in our lives. People and businesses alike are being transformed by technology and the internet. It’s an amazing progression, but as businesses continue utilizing new technology-based processes, they may not be aware of the emerging risks that could potentially threaten their bottom line. The Internet has yielded a whole new assortment of liability exposures which means anyone with a website now has additional legal liabilities to be concerned about. Creating a website is simple in comparison to the exposures that come along with having one. Companies on the web face liability exposures that are emerging, evolving, and complex.

Consider the following scenarios:

• External hackers gain access to your computer system and steal credit card information, SSN’s, or bank account information
• An internal employee mistakenly posts the names, addresses and SSN’s of your customers on the company homepage
• One of your employees inadvertently passes along a virus or other type of malware
• A rogue employee posting on a blog, social media page or discussion forum can make your company liable for slander or defamation

These are just a handful of examples of where your business could be exposed. Although you may have a general liability insurance policy to protect for company from bodily injury or property damage claims, traditional liability policies do not address internet exposures and the risks involved with internet business. That is why you must consider Cyber Liability Insurance.

Cyber liability insurance can be tailored to the needs of your business. Cyber liability insurance policies may include:

• Coverage for any negligent act, error or omission by an insured that results in the improper dissemination of nonpublic personal information due to the unauthorized access or unauthorized use of an insured’s computer system.
• Coverage for any negligent act, error or omission by an insured resulting in the unauthorized access or unauthorized use of the computer system
• Coverage for any negligent act, error or omission resulting in the wrongful publication, defamation, slander or libel, product disparagement or other tort related to disparagement or harm to the reputation or character of any person or organization in an insureds Electronic Content or Advertising

Businesses that get drawn into claims often have to deal with crisis management after the fact, so a cyber liability policy may also extend supplemental coverage for costs incurred in connection with a data privacy wrongful act to pay for a public relations firm, law firm or crisis management firm to maintain or restore confidence in an insured.

The bottom line is this: like it or not, the internet is here to stay. Some experts believe cyber liability insurance will become the norm for businesses, along with other common insurance types, such as property, general liability and workers compensation insurance. If your company is on the web, strongly consider making Cyber Liability insurance part of your insurance program.

-JK